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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Trinity Sutherland

Trinity Sutherland

March 4, 2026

5  out of  5
rating by Trinity Sutherland
"The person I called was very helpful and understanding. She was able to help me with my finance situation."
We responded:
"Thank you, Trinity! I'm happy to hear that our team was able to assist you with your financial situation. We always aim to provide helpful and understanding service. If you have any more questions or need further assistance, feel free to reach out!"
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Art Katen

March 2, 2026

5  out of  5
rating by Art Katen
"It’s rare these days to experience truly great customer service — especially the kind where you don’t dread having to call. Most of the time, it feels like getting a real person on the phone is harder than solving the issue itself. Since switching to State Farm, that hasn’t been the case. When you call Brady Paxman’s office, a real person answers. No endless prompts. No runaround. You can handle your business quickly, efficiently, and with people who are consistently helpful and courteous. Honestly, you’d think this level of service would cost extra — but with Brady Paxman’s office, it’s simply the standard. Five stars from me."
We responded:
"Thank you, Art, for taking the time to share your experience with us! I am truly happy to know that our dedicated team has made your interactions with us smooth and efficient. We always strive to provide exceptional service and ensure that everything is handled without any hassle or inconvenience. If you ever find yourself in need of assistance or have any questions, please do not hesitate to reach out to us! We are here to help you."
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Thomas Padgett

February 27, 2026

5  out of  5
rating by Thomas Padgett
"Sarah from the Brady Paxman‘s office of State Farm was very helpful, polite, and over the top on helping me with my information and issues. She explained everything to me and name of terms was willing to send me a text message on how to do things with instructions and help me get everything done. I greatly appreciate her assistance."
We responded:
"Thank you, Thomas! I'm happy to hear that Sarah was able to assist you so effectively. We always aim to provide clear and helpful support, and it's great to know Sarah made a positive impact. If you need anything else, feel free to reach out!"
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Sharron Johnson

February 27, 2026

5  out of  5
rating by Sharron Johnson
"Great service and kind person when I called in. Kayla"
We responded:
"Thank you, Sharron! I'm happy to hear that Kayla provided you with great service and kindness. Our team is dedicated to making every interaction a positive one. If you need anything else, feel free to reach out!"
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Chris Allison

February 26, 2026

5  out of  5
rating by Chris Allison
"Sarah extended a friendly greeting upon answer, was very polite and knowledgeable to accommodate my request quickly. Great job Sarah!"
We responded:
"Chris, thank you for your feedback! I'm happy to hear that Sarah provided you with such a friendly and knowledgeable experience. We appreciate your kind words and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Christopher Hazlett

February 23, 2026

5  out of  5
rating by Christopher Hazlett
"Kayla was amazing! I needed an insurance change completed in a timely manner, and she delivered a very fast turnaround. Her communication was excellent, and she was extremely helpful throughout the process. Thank you, Kayla, for making this part of our move so easy!"
We responded:
"Christopher, thank you for sharing your experience! I'm happy to hear that Kayla provided such efficient and helpful service during your insurance change. We’re committed to making transitions as smooth as possible for our customers. If you need anything else, feel free to reach out!"
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Adonnis Centers

February 20, 2026

5  out of  5
rating by Adonnis Centers
"Excellent Service ! The experience with her today was by far one the easiest experiences I have encountered when it comes to insurance and communication. With a timely fashion she got me a quote that bundled life, Renters , and auto insurance into one for an amazing price. I mentioned her to my coworkers that She is the one to go to!"
We responded:
"Thank you, Adonnis, for your wonderful feedback! I'm happy to hear that you found the process smooth and efficient. It's great to know that the bundled quote met your needs. Your recommendation to your coworkers means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Buzz Lio

February 19, 2026

5  out of  5
rating by Buzz Lio
"Natasha was a doll, and great to work with. Quick, easy, and seamless experience. Nothing hidden & no surprises. Just plain transparency."
We responded:
"Buzz, thank you for your fantastic feedback! I'm happy to hear that Natasha made your experience smooth and transparent. We appreciate your trust and are here for any future insurance needs. Let us know if we can help with anything else!"
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Michael Okpala

January 31, 2026

5  out of  5
rating by Michael Okpala
"Working with Tyler was great. He was professional, responsive, and made the process smooth from start to finish"
We responded:
"Thank you, Michael! I'm happy to hear that Tyler provided such a professional and smooth experience for you. Our team is dedicated to delivering excellent service, and it's great to know Tyler met your expectations. If you need anything else, feel free to reach out!"
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Daniel Lordi

January 29, 2026

5  out of  5
rating by Daniel Lordi
"I need and they deliver Not a thing...it had been the absolutely the easiest claim process ever...from the date this claim was submitted from the body shop to my rental to absolute communication, there is nothing you can do to improve the process. State Farm is the best! Also you have my complete permission to use any part of this text for advertising"
We responded:
"Thank you, Daniel! I'm happy to know that our team is meeting your needs. Your satisfaction is important to us. Let us know if there's anything else we can assist you with!"
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Terry

January 28, 2026

5  out of  5
rating by Terry
"Natasha was simply Amazing. She answered all my questions to total satisfaction. She is very professional and knowledgeable as well. Out of all the competition she gave me the best deal. Excellent!!"
We responded:
"Thank you, Terry! I'm happy to hear that Natasha provided you with such a satisfying experience and a great deal. Her professionalism and knowledge are truly valued here. If you have any more questions or need assistance, feel free to reach out anytime!"
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Nina Capelouto

January 27, 2026

5  out of  5
rating by Nina Capelouto
"Natasha is a wonderful account manager, highly recommend her."
We responded:
"Thank you, Nina! I'm happy to hear that Natasha has provided you with excellent service. Our team is dedicated to ensuring a positive experience for all our customers. Let us know if there's anything else we can assist you with!"
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Carrie Hart

January 21, 2026

5  out of  5
rating by Carrie Hart
"Top notch customer service from this office. Got my insurance needs taken care of fast and easy. Such nice people here. Thank you"
We responded:
"Carrie, thank you for your wonderful feedback! I'm happy to hear that our team provided you with fast and easy service for your insurance needs. We appreciate your kind words about our office. Let us know if there's anything else we can assist you with!"
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Clarissa Wright

January 19, 2026

5  out of  5
rating by Clarissa Wright
"Natosha was very polite and helpful with assisting me with getting renter’s insurance."
We responded:
"Thank you, Clarissa! I'm happy to hear that Natasha provided you with such polite and helpful service while assisting with your renter’s insurance. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Savannah Sanderson

January 17, 2026

5  out of  5
rating by Savannah Sanderson
"Kayla Setzer help me so much with getting me a good rate for car insurance!! Than you and thank you State Farm for your help!"
We responded:
"Savannah, thank you for your wonderful feedback! I'm happy to hear that Kayla was able to assist you in finding a great rate for your insurance. We appreciate your trust in us and are here for any future needs you may have. Let us know if there's anything else we can do for you!"
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aldo salas

January 10, 2026

5  out of  5
rating by aldo salas
"I had a great experience working with Natasha. She found me an excellent rate on both my home and auto insurance and was extremely professional and knowledgeable throughout the process. I highly recommend her!"
We responded:
"Thank you, Aldo! I'm happy to hear that Natasha provided you with such a positive experience and found you a great rate on your insurance. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
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Fern

January 8, 2026

5  out of  5
rating by Fern
"Lita was super helpful and quick to respond! This group has been a huge help to my family."
We responded:
"Thank you for your review, Fern! I'm happy to hear that Lita was able to assist you quickly and effectively. Our team is dedicated to supporting families like yours. Let us know if there's anything else we can do for you!"
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Jeremy New

December 30, 2025

5  out of  5
rating by Jeremy New
"Kayla did an excellent job! She provided excellent customer service and was very knowledgeable. As well as, she made the process very easy to obtain auto insurance. Thank you so much for the help!"
We responded:
"Thank you, Jeremy! I'm happy to hear that Kayla provided you with such knowledgeable and seamless service. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Trang Le-Krause

Trang Le-Krause

December 30, 2025

5  out of  5
rating by Trang Le-Krause
"Service was nice and helpful!"
We responded:
"Trang, thank you for your feedback! I'm glad you found our service nice and helpful. If there's anything else we can assist you with, feel free to reach out. Thanks for choosing us!"
Profile photo of Trang Le-Krause

Trang Le-Krause

December 30, 2025

5  out of  5
rating by Trang Le-Krause
"Representative was nice and very helpful."
We responded:
"Thank you, Trang! I'm happy to hear that our representative was able to assist you effectively. We’re committed to providing excellent service and are always here for any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Shaina Young

Shaina Young

December 26, 2025

5  out of  5
rating by Shaina Young
"I can’t say enough great things about my State Farm insurance agent Natasha! From start to finish, the experience was smooth, professional, and genuinely stress-free. She took the time to explain all my options clearly, answered every question with patience, and made sure I had the right coverage for my needs—not just a quick sale. It’s rare to find someone who truly cares about their clients, and that level of trust and personal attention really stood out. If you’re looking for an insurance agent who is knowledgeable, responsive, and truly has your best interests at heart, I highly recommend Natasha !"
We responded:
"Thank you, Shaina, for sharing your wonderful experience! I'm so glad to hear that Natasha provided such attentive and professional service. We strive to ensure our customers feel supported and informed, and it's fantastic to know Natasha made a positive impact. If there's anything else we can assist you with, please feel free to reach out!"
Profile photo of Natasha Bates

Natasha Bates

December 26, 2025

5  out of  5
rating by Natasha Bates
"Great service! That’s number one for me. I love the customer service!"
We responded:
"Natasha, thank you for your wonderful feedback! I'm happy to know that our customer service made a positive impression on you. We’re always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Sarah Rivera

December 23, 2025

5  out of  5
rating by Sarah Rivera
"State farm has just been such a big help with everything! Everyone is super easy to talk with as well. Sarah was a great helper, very patient with all the questions I had and a very friendly person, thank you all so much! 😄"
We responded:
"Thank you, Sarah Rivera! I'm happy to hear that you found our team easy to talk with and that Sarah was able to assist you with patience and friendliness. We appreciate your kind words and are always here to help with any questions or needs you may have. Thanks for choosing us!"
Profile photo of Chen Chelsea

Chen Chelsea

December 23, 2025

5  out of  5
rating by Chen Chelsea
"Kayla is amazing! I needed an insurance update quickly for a unit transfer, and she handled it with such a fast turnaround. Her communication is excellent and she is so helpful. Thank you, Kayla, for making this part of our move so easy!"
We responded:
"Thank you, Chen Chelsea! I'm glad to hear that Kayla was able to assist you so efficiently with your insurance update. We strive to make transitions like yours as smooth as possible. If you need anything else, feel free to reach out!"
Profile photo of Ayman Elazm

Ayman Elazm

December 23, 2025

5  out of  5
rating by Ayman Elazm
"Best insurance agent i ever had"
We responded:
"Ayman, thank you for your fantastic feedback! I'm happy to know that you consider me the best insurance agent you've had. If you ever have any questions or need assistance, feel free to reach out. Thanks for choosing us!"