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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Edgar Barrientos

December 5, 2025

5  out of  5
rating by Edgar Barrientos
"Lita helped me out. She was really kind. Got things straight and send it documents at the moment she didn’t hung up on me until She made sure that I had the documents that I needed from my policies. She did a great job helping me out."
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Jessica Harrison

December 5, 2025

5  out of  5
rating by Jessica Harrison
"I switched to the Brady Paxman office from Allstate a couple years ago. Allstate was increasing my insurance by 30% when I had no accidents nor tickets. I have got more contact from State Farm in the past 2 years regarding my cost going down then anything else. I switched my home policy to them, my boyfriend switched over and is now saving $120 per month. I continue to be impressed with the whole office and Lita has been extra amazing!"
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Edgar Camposeco

December 4, 2025

5  out of  5
rating by Edgar Camposeco
"Excellent customer service. The team always provides good feedback and they provide support when needed if I have any challenges or any questions about my insurance or claim policy."
We responded:
"Thank you, Edgar! I'm happy to know that our team has been able to provide you with excellent customer service and support. We're committed to being there whenever you have questions or need assistance with your insurance. Let us know if there's anything else we can do for you!"
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Christy Setzer

December 4, 2025

5  out of  5
rating by Christy Setzer
"Very good great people"
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Hardee Salih

November 19, 2025

5  out of  5
rating by Hardee Salih
"I would like to take a moment to thank the best service I've received from Brady Paxman - State Farm Insurance Agent, especially from Crystal Chandani, I must appreciate your professional attitude by spending hours with no hesitation until you provided the best rate in the market."
We responded:
"Thanks for the kind words, Hardee! We’re happy to hear Crystal was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Riley McClinton

November 17, 2025

5  out of  5
rating by Riley McClinton
"best service out there!"
We responded:
"Thank you, Riley! I'm happy you think so highly of our service. We’re always here to assist with any insurance needs you may have. Thanks for choosing us!"
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Kelly Macqueen

November 14, 2025

5  out of  5
rating by Kelly Macqueen
"I feel like I always have to change the date for my payment and they ALWAYS accommodate me. I always have a great experience with the office staff!!"
We responded:
"Thank you, Kelly! I'm happy to hear that our office staff consistently provides you with a great experience and accommodates your payment needs. We’re always here to help, so feel free to reach out anytime!"
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Colwyn Green

November 13, 2025

5  out of  5
rating by Colwyn Green
"It was great talking to Natasha. She was super helpful and knowledgeable about combining home and car insurance."
We responded:
"Colwyn, thank you for your review! I'm happy to hear that Natasha was able to assist you with combining your insurance. Our team is dedicated to providing knowledgeable and helpful service. If you have any more questions or need further assistance, feel free to reach out!"
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Christina Mullings

November 13, 2025

5  out of  5
rating by Christina Mullings
"Amazing experience! Will definitely recommend… wonderful people, great office and convenient to my home"
We responded:
"Christina, thank you for your wonderful review! I'm happy to know you had an amazing experience with our team. We are grateful for your recommendation and are glad our office's location is convenient for you. If you ever need anything in the future, feel free to reach out. - Brady Paxman - State Farm Insurance Agent, Princeton, TX"
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Dustin Poole

November 12, 2025

5  out of  5
rating by Dustin Poole
"Had a great experience with Kayla today! Super helpful and knocked out several policy changes in no time. Thanks!"
We responded:
"Thank you, Dustin! I'm happy to hear that Kayla was able to assist you efficiently with your policy changes. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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EastOne

November 12, 2025

5  out of  5
rating by EastOne
"Customer support is very good!"
We responded:
"Thank you! I'm happy to know you found our customer support to be very good. We’re committed to providing excellent service to all our customers. Let us know if there's anything else we can assist you with!"
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Hannah Hein

November 12, 2025

5  out of  5
rating by Hannah Hein
"Super easy to work with!"
We responded:
"Thank you, Hannah! I'm happy to know that you found working with us super easy. If you have any more insurance needs or questions, feel free to reach out anytime. We’re here to help!"
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Miguel Geraldo

November 10, 2025

5  out of  5
rating by Miguel Geraldo
"Sarah helps me so much and I love it!!!"
We responded:
"Miguel, thank you for your wonderful feedback! I'm happy to hear that Sarah has been so helpful to you. We’re always here to support you with any insurance needs. Let us know if there's anything else we can do for you!"
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anthony benjamin

November 10, 2025

5  out of  5
rating by anthony benjamin
"Sarah does a great job when I call. Thanks!!"
We responded:
"Thank you, Anthony! I'm happy to hear that Sarah has been providing you with excellent service. We appreciate your feedback and are here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Alex English

November 8, 2025

5  out of  5
rating by Alex English
"Great home and auto rates! Great customer service, Lita was such a great help!"
We responded:
"Thank you, Alex! I'm happy to hear you enjoyed our rates and received excellent service. Lita is indeed a valuable part of our team, and I'm glad she could assist you. If you need anything else, feel free to reach out!"
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Sarah

November 5, 2025

5  out of  5
rating by Sarah
"Incredible customers service!"
We responded:
"Thank you, Sarah! I'm happy you had a great experience with our customer service. We’re always here to help with your insurance needs. Let us know if there's anything else we can do for you!"
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Samara WB

November 3, 2025

5  out of  5
rating by Samara WB
"Lita was great, knowledgeable and quick at getting my son added to the auto insurance today! Anytime I speak with someone from the office, it's a great experience."
We responded:
"Thank you for your review, Samara! I'm happy to hear that Lita provided such excellent service in adding your son to your insurance. Our team is dedicated to making every interaction a positive one. Let us know if there's anything else we can assist you with!"
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Cindy Donovan

October 29, 2025

5  out of  5
rating by Cindy Donovan
"Agency has been wonderful to work with. Nice people and they take the time to explains things when asked."
We responded:
"Thank you, Cindy! I'm happy to hear that you found our team helpful and informative. We always aim to provide clear and friendly service. Let us know if there's anything else we can assist you with!"
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Benny Mitchell

October 17, 2025

5  out of  5
rating by Benny Mitchell
"The agent Sarah was really great and helpful in fixing my problem."
We responded:
"Thank you, Benny! I'm happy to hear that Sarah was able to assist you effectively. Our team is dedicated to providing excellent service, and it's wonderful to know we met your expectations. If you need anything else, feel free to reach out!"
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Kasie Burk

October 1, 2025

5  out of  5
rating by Kasie Burk
"Riley at Brady’s office is wonderful, she handled everything I ask for very quick and was extremely polite. Even though I was pretty confusing, she knew exactly what I wanted and executed it perfectly."
We responded:
"Kasie, thank you for your wonderful feedback! I'm happy to hear that Riley was able to assist you so efficiently and politely. Our team is dedicated to providing excellent service, and it's great to know Riley made your experience a positive one. Let us know if there's anything else we can do for you!"
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Barbara Chinwe Agbu

September 30, 2025

5  out of  5
rating by Barbara Chinwe Agbu
"Kayla was fantastic and made the process very painless."
We responded:
"Barbara, thank you for your wonderful feedback! I'm happy to hear that Kayla made your experience smooth and easy. Our team is dedicated to providing excellent service, and it's great to know we achieved that for you. Let us know if there's anything else we can assist you with!"
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Bradley Nix

September 29, 2025

5  out of  5
rating by Bradley Nix
"Solved our issue with a Lender requiring Declaration Page info a particular format and it was quick and painless"
We responded:
"Thank you, Bradley! I'm happy to hear that we could assist with your lender's requirements efficiently. If you ever need further assistance, feel free to reach out!"
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Glenn Salyers

September 26, 2025

5  out of  5
rating by Glenn Salyers
"The Brady and his people are always very helpful and on the ball. I appreciate all of their help."
We responded:
"Thank you, Glenn! I'm happy to hear that you find our team helpful and attentive. Your appreciation means a lot to us. If you ever need anything else, feel free to reach out!"
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maria barragan

September 25, 2025

5  out of  5
rating by maria barragan
"Sarah is always so responsive and helpful! I have Buiness and personal policies, and she always gives me clear details of each policy!"
We responded:
"Thank you, Maria! I'm happy to hear that Sarah has been responsive and helpful with your policies. Our team is committed to providing clear and detailed information. Let us know if there's anything else we can assist you with!"
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Eric Setzer

September 19, 2025

5  out of  5
rating by Eric Setzer
"Kayla was very patient with me, going over the numbers and options available. She’s definitely a team leader. Whoever hired her did a great job of finding the right person. Thank you Kayla for all you do. You’re the best."
We responded:
"Eric, thank you for your wonderful feedback! I'm happy to hear that Kayla provided you with such a positive experience. She truly is an asset to our team, and we're grateful to have her. If you ever need further assistance or have questions, feel free to reach out. Thanks for choosing us!"