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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Paul Hagerty

Paul Hagerty

January 10, 2025

5  out of  5
rating by Paul Hagerty
"Dylan is a superstar. He stayed with me for 96 minutes as we moved from our previous provider to State Farm. Well done!"
We responded:
"Thank you, Paul, for sharing your experience! I'm happy to know that Dylan provided such dedicated assistance during your transition to State Farm. It's wonderful to have team members like him who go the extra mile. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Sharon Walters

December 30, 2024

5  out of  5
rating by Sharon Walters
"I received a tremendous savings on rental insurance (more than $2000) per year thanks to the help of a former student, Shaycee Flippo!"
We responded:
"Thank you, Sharon, for sharing your experience! I'm so happy to hear about the significant savings you received on your insurance. Shaycee's dedication and expertise truly make a difference, and we're grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out anytime."
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Eddie Medina

December 16, 2024

5  out of  5
rating by Eddie Medina
"Drew was fantastic! He explained all the different coverages and endorsements for my homeowners insurance that were available that helped me decide what coverages I needed. He wasn't pushing unnecessary coverages. He was incredible and very patient!"
We responded:
"Thank you, Eddie, for sharing your experience! I'm glad to hear that Drew was able to provide clear explanations of the coverages and endorsements for your homeowners insurance. It's wonderful to know he was patient and focused on what you truly needed. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Christopher Thelen

December 16, 2024

5  out of  5
rating by Christopher Thelen
"Dylan is amazing, explained everything in full. Excellent agent. Do yourself a favor and use Dylan as your agent. Thank you again Dylan!"
We responded:
"Thank you, Christopher, for sharing your experience! I'm happy to know that Dylan provided such thorough explanations and made a positive impact on your insurance journey. Our office is grateful to have him as part of our team. If you ever have more questions or need assistance, we're here to help!"
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Ritesh Oza

December 11, 2024

5  out of  5
rating by Ritesh Oza
"Shaycee helped me with my auto and home insurance policy quotes. She was very professional and was ready to help me even at very late hours in the evening (on Friday). She was also very quick in providing me any details I wanted, very flexible in terms of communication method, and did not push me into making a choice. Thanks Shaycee."
We responded:
"Thank you, Ritesh, for your wonderful feedback! I'm happy to hear that I could assist you. It was my pleasure to be available when you needed, even on a Friday evening. If you have any more questions or need further assistance, feel free to reach out anytime."
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Greg Stroud

December 10, 2024

5  out of  5
rating by Greg Stroud
"Very well informed and professional. Met my needs well. Would highly recommend this office. Tyler Marshall worked with me and was great."
We responded:
"Greg, thank you for your kind words! I'm glad to know that Tyler was able to assist you so effectively. We strive to provide professional and informed service to meet our customers needs. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out!"
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Ram Reddy Katukoori

December 10, 2024

5  out of  5
rating by Ram Reddy Katukoori
"Dylan has been great to work with. He helped me with my Auto and home insurance. He is friendly and welcoming."
We responded:
"Ram, thank you for sharing your positive experience! I'm glad to hear that Dylan has been helpful. It's wonderful to know he made you feel welcome and provided friendly service. If you have any further questions or need assistance in the future, our office is here to help!"
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Michelle Pflueger

December 6, 2024

5  out of  5
rating by Michelle Pflueger
"Dylan was incredibly helpful throughout my vehicle purchase process. I was determined to find a new car, but I needed insurance that fit within my budget. He provided quotes for two vehicles I was considering. When I found myself at the dealership needing another insurance quote on the spot, I reached out to him in a panic. He promptly stepped in and secured an excellent premium for me. Thanks to his support, I successfully drove away in my new car. If you need assistance, don't hesitate to reach out to Dylan—he is exceptional at what he does!"
We responded:
"Michelle, thank you for sharing your experience! I'm happy to hear that Dylan was able to assist you so effectively. It's great that he could provide timely quotes and secure an excellent premium for you right when you needed it. Your recommendation means a lot to us. If you have any future needs or questions, don't hesitate to reach out. Enjoy your new car!"
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Carmen White

November 29, 2024

5  out of  5
rating by Carmen White
"Shaycee worked with me after my homeowners’ insurance with my previous company had gotten expensive. She was wonderful and patient with me due to my work schedule. She was able to bundle my homeowners and car insurance with a reasonable price. I would like to give her an excellent review."
We responded:
"Carmen, thank you for sharing your experience! I'm glad Shaycee could assist you with finding a more affordable solution for your insurance. It's wonderful to know she was patient and accommodating with your schedule. We appreciate your kind words and are here for any future needs or questions you may have."
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Sarah Rahman

November 26, 2024

5  out of  5
rating by Sarah Rahman
"Tyler and Courtney were very helpful throughout the whole process."
We responded:
"Sarah, thank you for your wonderful review! I'm glad to hear that Tyler and Courtney were able to assist you throughout the process. We appreciate your feedback and are grateful to have them on our team. If you need any further assistance, feel free to reach out to our office."
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Christina Mullings

November 15, 2024

5  out of  5
rating by Christina Mullings
"Amazing experience! Will definitely recommend… wonderful people, great office and convenient to my home"
We responded:
"Christina, thank you for your wonderful review! I'm happy to know you had an amazing experience with our team. We are grateful for your recommendation and are glad our office's location is convenient for you. If you ever need anything in the future, feel free to reach out. - Brady Paxman - State Farm Insurance Agent, Princeton, TX"
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Robert Stone

October 11, 2024

5  out of  5
rating by Robert Stone
"Where to start… I was needing home owners insurance as I was buying my first home. I honestly did not understand the process clearly so I called this State Farm. I thankfully got to Dylan, not only did he clearly explain the coverages he was extremely time sensitive and professional. What I liked most is that he was very nice and it was easy to have a conversation with him as he talked to me like a friend of 10 years. With all of this being said the cherry on top was the fact that all I had to do was give him my loan officers information after I gave him the okay and he literally did everything else for me. Submitted it to my lender for me and I had all my policy documents within the hour. With that being said he was able to quote me for my autos. The price was more, but State Farm can include a coverage that will pay out up to $20,000 if I were to lose my life, limb or loss of sight. SOLD! Better coverage for a slight increase in price. Dylan Pelton, thanks for taking the time to protect me and my family and make this first time homeowners life a little easier. Go see or call Dylan!"
We responded:
"Robert, thank you for sharing your experience! I'm happy Dylan was able to make your first home insurance process smooth and understandable. It's great to know he provided clear explanations and handled everything with your loan officer efficiently. We're also glad you found the additional auto coverage beneficial. Your recommendation means a lot to us. If you have any future questions or need further assistance, don't hesitate to reach out. - Brady Paxman - State Farm Insurance Agent, Princeton, TX"
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Aliza magallanes

October 10, 2024

5  out of  5
rating by Aliza magallanes
"Shaycee was amazing! She was quick and efficient and most of all was very thorough in her explanations. Plus she saved us so much money! I couldn’t be happier"
We responded:
"Aliza, thank you for sharing your experience! I'm glad Shaycee could assist you so efficiently and thoroughly. It's wonderful to know she helped you save money and provided clear explanations. We appreciate your feedback and are here for any future needs you may have. - Brady Paxman - State Farm Insurance Agent, Princeton, TX"
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Stephanie Corso

September 12, 2024

5  out of  5
rating by Stephanie Corso
"Annette Alvarez has provided excellent service ! She helped me save money and explain my coverage options for landlord policies and helped my family with their personal insurance needs. A pleasure to work with! Highly recommend!"
We responded:
"Stephanie, thank you for your wonderful review! I'm glad Annette could assist you with your landlord policies and your family's insurance needs. It's great to know you had a positive experience working with her. If you need any further assistance, our office is here to help. - Brady Paxman - State Farm Insurance Agent, Princeton, TX"
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Saul Rodriguez

April 30, 2024

5  out of  5
rating by Saul Rodriguez
"I am currently a new customer to State Farm but am extremely satisfied with their excellent customer service and support. Thanks greatly to all you’re superb staff here at Brady Paxman Agency."
We responded:
"Thank you, Saul, for your insightful feedback! It's encouraging to hear that you've found our customer service to be excellent as a new State Farm customer. We're committed to providing ongoing support to ensure your satisfaction, and I'm grateful for your acknowledgment of our efforts. If you ever need assistance, don't hesitate to reach out – we're here to help! - Brady Paxman - State Farm Insurance Agent | Princeton, TX"
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Tom Owens

March 26, 2024

5  out of  5
rating by Tom Owens
"Lita English is my account agent. She has been quite exceptional in reviewing my current insurances and advising what is needed. I have moved my autos and umbrella policies to State Farm based on her proactive efforts and the savings she has achieved for us. I am very pleased."
We responded:
"Tom, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! At our office, ensuring outstanding auto and umbrella insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience! Providing you with exceptional customer service has been a privilege, and we're excited to continue meeting your insurance needs in the future!"
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Ivan Magaña

March 20, 2024

5  out of  5
rating by Ivan Magaña
"Great customer service, much better rates, definitely way better than Progressive, highly recommended"
We responded:
"Thank you for your positive feedback, Ivan! We are delighted to hear that you had a great experience with our customer service and found better rates. We appreciate your recommendation and look forward to serving you in the future. - Brady Paxman - State Farm Insurance Agent, Princeton, TX"
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Morgan Fisher

March 15, 2024

5  out of  5
rating by Morgan Fisher
"I’ve had State Farm for many years. I recently had to change policies and Brady Paxman’s office has made everything a smooth transition for me and found a great rate that works for my budget."
We responded:
"Morgan, we are delighted to hear that our office was able to assist you with a smooth transition to a new policy that fits your budget. Providing excellent service and finding great rates for our customers is our top priority. Thank you for choosing us to handle your insurance needs. - Brady Paxman - State Farm Insurance Agent, Princeton, TX"
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Dalton Novotny

March 13, 2024

5  out of  5
rating by Dalton Novotny
"Amy was super helpful in providing me all the information needed to get set up correctly."
We responded:
"Dalton, we are delighted to hear that Amy was able to assist you with all the information needed to set up correctly. Providing exceptional service and ensuring our clients are well-informed is a top priority for us. Thank you for choosing our office to meet your insurance needs. - Brady Paxman - State Farm Insurance Agent, Princeton, TX"
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Claudia Mendez

March 9, 2024

5  out of  5
rating by Claudia Mendez
"Lita and the StateFarm team were very courteous and helpful to find the discounts and bundles for me. My husband and I had our insurance rate cut in half compared to our previous insurer and Lita was so transparent to educate me on my current home insurance. Since we are getting a better deal on our current home insurance she recommended we stay with what we had for now. In this day and age you don’t really receive transparency like that. In the future we hope to rerun numbers and add our home insurance to bundle and save. Again thank you Lita!"
We responded:
"Claudia, we are thrilled to hear about your positive experience with Lita and our team. Providing transparent and helpful service is our priority, and we are delighted that we could assist in finding the best insurance options for you and your husband. We look forward to the opportunity to help you bundle and save on your home insurance in the future. Thank you for choosing us to protect what matters most to you! - Brady Paxman - State Farm Insurance Agent, Princeton, TX"
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Karen Reynolds

February 26, 2024

5  out of  5
rating by Karen Reynolds
"Saved me a ton of money on my auto insurance! Almost half of what I was paying with my old insurance."
We responded:
"Thank you for the five-stars, Karen! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Chris Saur

February 16, 2024

5  out of  5
rating by Chris Saur
"Annette Alvarez at Paxman Insurance Agency made the process of switching home and auto insurance providers so easy and seamless. I would recommend Annette to anyone looking to shop for better insurance rates."
We responded:
"Chris, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Annette was able to do just that for you! We appreciate you putting your trust in our office to help protect what matters most."
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Vishwa Patel

February 8, 2024

5  out of  5
rating by Vishwa Patel
"It was such a pleasure working with Lita. She really helped me bundle my insurances with great rates. She is very knowledgeable in explaining about all the coverages. Overall it was great experience from start to finish. Will definitely recommend her."
We responded:
"Thanks for the kind words, Vishwa! We’re happy to hear Lita was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Texas Painter Girl

February 2, 2024

5  out of  5
rating by Texas Painter Girl
"Lita English is so sweet and helpful! I highly recommend and appreciate all the help I received."
We responded:
"Thank you for sharing your experience with Lita! We greatly appreciate you letting us be your good neighbor."
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Dylan Turnbow

January 29, 2024

5  out of  5
rating by Dylan Turnbow
"Easy process and got me insured and ready to go fairly quick"
We responded:
"Dylan, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."